Delivering India-Wide Skill Development, Training & Placement Programs During COVID-19
A nationwide livelihood and skill development program for 1,000+ veterans and dependents, executed across 10+ states for NTTF and Boeing India.
NTTF Training Program Participants — Bageshwar, Uttarakhand
Project Overview
Nettur Technical Training Foundation (NTTF), a 65-year-old Bengaluru-based technical education institution with more than 20 training centres, was mandated by Boeing India to implement a large-scale livelihood and skill development program for veterans, spouses and dependents across India.
The program was designed to train 1,000+ veterans and dependents, including beneficiaries in remote and underserved locations, across 40+ courses and 14+ skill areas, with a target of achieving 70%+ placement or livelihood generation.
Brisk Olive was engaged to support NTTF with the nationwide operational execution of the program, including candidate identification, mobilisation, course planning, training coordination, monitoring, technology-enabled reporting and placement support.
The project was particularly challenging as it had to be implemented during the COVID-19 pandemic, which resulted in the temporary suspension of several planned courses.
Client Requirement
NTTF required a reliable, India-wide implementation partner capable of managing a large and geographically distributed skill development program. The key objectives were to:
- Identify and mobilise 1,000+ deserving veterans and dependents across India.
- Reach beneficiaries in remote and underserved locations.
- Include vulnerable groups such as widows and persons with disabilities.
- Design and deliver 40+ courses across 14+ livelihood-oriented skills.
- Conduct training across 10+ states and Union Territories.
- Combine technical, practical and managerial skills to maximise employability and livelihood generation.
- Achieve 70%+ attendance.
- Deliver high-quality training through certified and experienced trainers.
- Achieve 70%+ placement/livelihood generation within 90 days.
- Establish robust systems for daily reporting, monitoring and quality assurance.
- Provide regular data and progress updates to Boeing India.
- Generate visibility through events, PR, television, print and social media.
- Continue delivering the program despite the operational constraints created by COVID-19.
Key Project Challenges
Pan-India Mobilisation
Identifying sufficient numbers of eligible veterans and dependents across multiple states, including difficult-to-reach and remote locations.
Candidate Selection
Screening and selecting more than 1,000 suitable candidates from a much larger pool while ensuring transparency and quality.
Diverse Skill Requirements
Designing more than 40 courses covering a broad range of technical, managerial and livelihood-oriented skills.
Remote-Area Delivery
Establishing training operations in locations where infrastructure, trainers and logistical support could be difficult to arrange.
Quality & Attendance
Maintaining high standards of training and ensuring attendance remained above the required threshold.
Monitoring & Reporting
Providing the donor agency with regular, accurate and auditable information on enrolment, attendance, training progress, assessments and outcomes.
Placement & Livelihood Generation
Ensuring that training translated into tangible outcomes through employment or self-employment.
COVID-19 Disruption
Maintaining project momentum while dealing with lockdowns, travel restrictions, social-distancing requirements and other pandemic-related disruptions.
Service Level Requirements
| Parameter | Requirement |
|---|---|
| Courses | 40+ |
| Participants | 1,000+ |
| Skills | 14+ |
| Geographic Coverage | 10+ States & UTs |
| Target Beneficiaries | Veterans, spouses & dependents |
| Attendance | 70%+ |
| Placement / Livelihood Generation | 70%+ |
| Training Quality | Certified & experienced trainers |
| Reporting | Daily feedback & monitoring |
| Quality Assurance | Periodic audits |
| Candidate Selection | Screening & testing |
| Certification | Assessment & certification |
| Outreach | Events, TV, print & social media |
| Project Monitoring | Technology-enabled tracking |
Approach & Process
Brisk Olive adopted a structured, end-to-end project management approach covering the entire training lifecycle.
Requirement Analysis
The Business Analysis team studied the client's objectives, beneficiary profile, geographic requirements, skills demand and placement expectations.
Skill & Course Identification
Relevant livelihood-generating skills and courses were shortlisted based on employability, local market demand, self-employment potential, candidate suitability, availability of trainers and infrastructure, and geographic requirements.
Course & Lesson Plan Development
Detailed course structures and lesson plans were developed and submitted for client review and approval.
Candidate Mobilisation & Screening
Potential beneficiaries were identified across India through Brisk Olive's extensive field network. Candidates were subsequently screened and tested to identify the most suitable participants.
Trainer Selection
Trainers were identified, evaluated, tested and approved based on their subject expertise and ability to deliver quality training.
Training Infrastructure & Administration
The required administrative and operational infrastructure was established at the respective training locations.
Course Launch & Outreach
Course launch events were organised with appropriate PR and media outreach, including television, print media, social media and local events.
Training Delivery
Courses were conducted using a combination of classroom, practical and technology-enabled training methodologies. Where appropriate, online tools such as Zoom were used to supplement training delivery.
Continuous Monitoring
Training progress was monitored continuously through attendance tracking, daily reporting, photographs and videos, trainer feedback, candidate feedback, course progress monitoring and quality audits.
Assessment & Certification
Participants were assessed at the completion of their courses and successful candidates were certified.
Placement & Livelihood Support
Participants were supported in securing employment or establishing self-employment opportunities.
Project Analysis & Reporting
Detailed course reports were prepared covering candidate participation, attendance, training outcomes, assessments, certifications, placement/livelihood outcomes, challenges and recommendations.
Technology & Digital Tools
Technology played an important role in managing the geographically distributed project.
Training & Learning
- Zoom – Webinars and online classes
- Moodle – Course material and online assessments
- Google Drive – Content and document sharing
- Google Forms – Surveys and participant feedback
Project Management & Monitoring
- MS Project – Project planning and management
- GIS-based Web Application – Geographic tracking and reporting of courses
Data Analytics
- Microsoft Power BI – Data analysis, dashboards and reporting
Technology Development & Issue Management
- Balsamiq Mockups – Interface and workflow design
- RubyMine IDE – Application development
- Git Repository – Version control
- Trac – Issue tracking and resolution
Results & Impact
Despite the unprecedented disruption caused by the COVID-19 pandemic, the project achieved significant progress before being temporarily suspended.
Courses Successfully Completed
Before the project was halted due to the COVID-19 pandemic: 2 courses were successfully completed, with 27 candidates participating in each course — 54 candidates completed the training, and 100% of participating candidates successfully qualified. A significant proportion of trained candidates subsequently moved towards employment and/or self-employment opportunities.
Impact of the Program
The program created a structured pathway from candidate identification → skill development → certification → employment/self-employment.
Employment Generation
Equipping veterans and their dependents with market-relevant skills to improve their employability.
Entrepreneurship
Providing participants with practical skills that could support the establishment of their own livelihood-generation businesses.
Inclusion
Extending training opportunities to beneficiaries in remote locations and to vulnerable groups, including widows and persons with disabilities.
Geographic Reach
Creating a scalable operating model capable of delivering training across multiple states and remote locations.
Technology-Enabled Governance
Using digital tools for monitoring, reporting, assessments, analytics and project management.
Brisk Olive's Role
Brisk Olive brought together large-scale field operations, technology and project management capabilities to support the successful execution of the program.
Project at a Glance
| Metric | Achievement / Plan |
|---|---|
| Client | NTTF, Bengaluru |
| End Client / Donor | Boeing India |
| Target Beneficiaries | 1,000+ |
| Candidates Screened | 5,000+ |
| Candidates Shortlisted | 1,000+ |
| Courses Designed | 42 |
| Skill Areas | 14+ |
| Geographic Coverage | 10 States & UTs |
| Remote-Area Courses Planned | 22 |
| Courses Completed Before COVID-19 | 2 |
| Candidates Trained in Completed Courses | 54 |
| Qualification Rate | 100% |
| Placement Target | 70%+ |
| Training Model | Classroom + Practical + Digital |
| Project Status | Temporarily impacted by COVID-19 |
Large-Scale Field Mobilisation + Structured Project Management + Technology-Enabled Monitoring
The NTTF–Boeing India skill development program demonstrated how these three capabilities can be combined to deliver livelihood-generation programs across geographically dispersed populations. Despite the unprecedented operational challenges created by COVID-19, Brisk Olive and NTTF successfully established the foundations for a nationwide program covering 42 courses, 14+ skill areas, 10+ states/UTs and more than 1,000 intended beneficiaries, including participants in remote areas.
The project showcased Brisk Olive's ability to mobilise, manage, monitor and execute complex social-impact and skill-development programs at national scale.